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Shipping and Returns

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Estimated shipping times

North America: 3-5 business days
I’ll do my best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I’m not responsible for delays due to customs.

Payment options

Secure options

  • Pay with PayPal

PayPal keeps your payment information secure. Ageless Heirlooms will never directly receive your credit card information.

Returns & exchanges

I gladly accept returns and exchanges

  • Just contact me within: 7 days of delivery
  • Ship items back to me within: 14 days of delivery

I don’t accept cancellations, but please contact me if you have any problems with your order.

The following items can’t be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can’t accept returns for:

  • Rings that have been sized before shipment

Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.